Use of The Fiction Dr. Web site or the contracting of services is acknowledgement and acceptance of the company’s terms and conditions as detailed in this document.

Personal Information

When you visit The Fiction Dr. Web site, information regarding your visit is recorded by our server or on our behalf by a third party. This information includes: the date and time of your visit, your geographical location, the pages you access, the type of operating system and browser you use, and the previous Web site from which you were referred. We also use a cookie to authenticate you when you log in to the Web site.

When you transact with The Fiction Dr., information regarding your transaction is recorded and used to offer our editorial services to you. This information includes: your name, e-mail address, contact information, costs, dates of transactions and data pertaining to the editing process.

The Fiction Dr. does not collect or store any credit card information relating to your payment. All payments are conducted through PayPal facilites that provide highly secure credit card payments.

The personal data we collect is used for managing our commercial relationship with you, performing administrative functions, marketing analysis, enhancing our Web site, and improving our services. The Fiction Dr. does not disclose any of your personal information to any third party with the exception of contracting a third party to provide a service on our behalf. For this purpose, the third party only receives the data necessary in order to provide the specified service.

By using the Web site and transacting with The Fiction Dr., you agree to the collection of this data as stated in the Privacy Policy, and agree to our contacting you for administrative or marketing purposes.

We take intellectual copyright, classified material and other forms of confidential documents very seriously. The customer retains sole copyright, ownership and control over all materials submitted to The Fiction Dr. for proofreading and editing, including any materials subsequently created or developed by The Fiction Dr.

Accuracy and Security

The Fiction Dr. maintains the accuracy of personal information, and will take action to correct any inaccuracies where identified. Your personal information is only disclosed to The Fiction Dr. employees and third parties where necessary to provide a service to us. We will take all necessary steps to protect data from misuse, loss, unauthorized access, modification or disclosure.

The Fiction Dr.’s Hosting Service is a licensee of the TRUSTe Privacy Program and monitors all traffic to and from their Web servers for indications of spamming. The Fiction Dr.’s Host has also joined forces with the Anti-Phishing Working Group (APWG). APWG is an industry association dedicated to the elimination of identity theft and fraud associated with phishing and email spoofing.

Editors and Employees

We appreciate the sensitivity of your documents and we take our commitment to document confidentiality and security very seriously. Documents are sent and received within a secure, purpose-designed system via our Web site.

Our editors have signed confidentiality agreements with The Fiction Dr. and their bona fides have been established to our complete satisfaction. The client retains sole copyright, ownership and control over all materials submitted to The Fiction Dr. for proofreading and editing, including any materials subsequently created or developed by The Fiction Dr.

Access to personal information

To obtain details of personal information The Fiction Dr. records and stores, please send e-mail to
editor@FictionDr.com.

Marketing

The Fiction Dr. will only send you newsletters or marketing communication if you have subscribed to receive them. We do not distribute any mailing lists to any third party.

If you wish to have your name removed from the marketing mailing list please send an e-mail to editor@FictionDr.com with the subject line Unsubscribe.

Your details will be removed from the list as soon as possible and within 5 days of receiving the unsubscribe request.

Changes to Privacy Policy

The Fiction Dr. reserves the right to change the Privacy Policy where deemed necessary. Any change to the Privacy Policy will come into effect immediately upon notification on The Fiction Dr. Web site. Your continued use of this Web site following notification will constitute your acceptance of these changes. We recommend you review this Privacy Policy from time to time.

Complaints Process

If you wish to register a complaint with The Fiction Dr. regarding our Privacy Policy, or any other Fiction Dr. service, please contact the editor@FictionDr.com. State the exact details of the complaint and how we may contact you.

The Fiction Dr. will verify that we have received your complaint, and then investigate and correspond with you to resolve any problems.

For more information on the security on The Fiction Dr. Web site please visit our SECURITY INFORMATION page.