Use of The Fiction Dr. Web site or the contracting of The Fiction Dr. services is acknowledgement and acceptance of the company’s terms and conditions as detailed in this document.

1. CONFIDENTIALITY, OWNERSHIP AND COPYRIGHT OF DOCUMENTS

The Fiction Dr. is committed to providing a secure, reliable and confidential service to our customers. We use SSL (secure socket layer) technology with a purpose-built system to ensure the security of file transfers. For more information on our security measures please view the SECURITY INFORMATION page.

Our staff including editors have signed confidentiality agreements with The Fiction Dr. and their bona fides have been established to our complete satisfaction. For more information on our privacy policy please view the PRIVACY POLICY page.

We take intellectual copyright, classified material and other forms of confidential documents very seriously. The customer retains sole copyright, ownership and control over all materials submitted to The Fiction Dr. for proofreading and editing, including any materials subsequently created or developed by The Fiction Dr.

2. CONTENT OF SUBMITTED OR CREATED MATERIALS

Customers are advised that plagiarism and breach of copyright are serious offences. The Fiction Dr. reserves the right to decline invitations to provide price quotes from potential academic clients whose job request refers to the reworking of plagiarized content. In situations where copyright infringement or plagiarism is discovered or suspected after a document has been accepted for editing, customers are advised of the serious nature of such breaches and editing will not proceed.

Whilst recognizing the right to free speech, The Fiction Dr. reserves the right to refuse to proofread/edit or create any document that advocates or incites violence, hatred or discrimination in contravention of national and international laws.

The information contained in customer documents edited by this service may include opinions or views which are not those of The Fiction Dr. or any person associated with The Fiction Dr. The Fiction Dr. is not responsible or liable in relation to the use of any information contained in customer documents including misleading or defamatory statements, or the infringement of third party copyright.

Users of The Fiction Dr. Web site are prohibited from posting or transmitting to the site any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material that would violate any law.

3. SERVICE QUALITY AND STANDARDS

The Fiction Dr. strives to provide complete satisfaction to our customers and a top quality editing service. All documents are proofread, edited or created to a high and exacting standard. However we do not guarantee that edited documents are “perfect” and “error free”. The customer is responsible for reviewing the edited document upon completion and contacting The Fiction Dr. should any errors be discovered. The Fiction Dr. will correct any outstanding issues with a document.

The Fiction Dr. is not liable for incidental, indirect, consequential, special, punitive, or exemplary damages including lost revenues or profits, loss of business, or loss of data related to this service. This exemption applies to any claim, loss or injury based on errors or omissions, interruptions, or any other inaccuracies that may appear on The Fiction Dr. Web site or in an edited customer document.

The Fiction Dr. is not obligated to refund the cost of the service in the case of an edited document being less than perfect. We request that the customer contact us if not completely satisfied with the service and we will make every effort to remedy the situation.

4. ACCURACY OF CLIENT INFORMATION

The customer is responsible for providing true and accurate information with respect to their name, address, phone number, email address and all payment details. Failure to provide correct and accurate information can result in a refusal to provide service. The customer assumes all responsibility for any problems, errors, issues, as well as legal liability resulting from such false information. All information submitted by the customer is confidential and secure. Please read our PRIVACY POLICY and SECURITY INFORMATION more information.

5. OWNERSHIP AND COPYRIGHT OF BUSINESS NAMES AND WEB SITE CONTENT

The Fiction Dr. Web site http://www.FictionDr.com, http://www.theFictionDr.com and any subsidiary Web sites, and the business name The Fiction Dr. are owned and operated by The Fiction Dr. All material on this site and subsidiary sites including services, images, policies, copy and prices are protected by international copyright and trademark law. These names and the Web site content cannot be used, copied, reproduced, republished, transmitted, framed, printed or modified without the express permission of The Fiction Dr.

Anyone wishing to link to The Fiction Dr. Web site, or advertise our services should contact us first.

6. REFUSAL OR DENIAL OF SERVICE

The Fiction Dr. reserves the right to deny or refuse service to any customer or prospective customer for any reason and without explanation.

7. FINANCIAL FRAUD OR THEFT

The Fiction Dr. is not liable for the fraudulent use of any credit card or other payment method that may be used to purchase its services.

8. INDEMNIFICATION

The customer agrees to indemnify and hold The Fiction Dr. and anyone associated with The Fiction Dr. harmless from any claim or demand, including reasonable fees and costs for the service of an attorney, or as may be made by any third party due to or arising from use of the site or service, or violation of the terms and conditions by the customer, or infringement of any intellectual property or other right of any person or entity by the customer.

The Ficiton Dr. gives no assurances or warranty regarding the accuracy, currency or applicability of any of the Web site contents in relation to specific situations and particular circumstances, and disclaims all liability in respect of such information.

9. TECHNICAL DISCLAIMER

The Fiction Dr. is not liable or responsible for service delays resulting from unforeseen circumstances such as technical problems including server or connection issues that are beyond our control. Circumstances such as technical problems including server or connection issues that are beyond our control. We will make every effort to meet deadlines and communicate with customers in the case of technical problems.

The Ficiton Dr. is not liable or responsible for any damage to computer hardware or software arising from the distribution of a computer virus through the use of The Fiction Dr. Web site or system.

10. TERMINATION OF SERVICE AND CONTRACTUAL OBLIGATIONS

In the event of a customer violating any or all of the terms and conditions contained in this document, The Fiction Dr. reserves the right to terminate all service and contractual obligations with the customer. Furthermore, The Fiction Dr. may, at its discretion, discontinue or terminate operation of its Web site, services or trading name without notice at any time and for any reason.

11. MODIFICATION OF TERMS AND CONDITIONS

The terms and conditions contained herein may be modified, amended, altered, changed, reorganized, rewritten, or revoked at any time, for any reason and without notice.